Anti-Spam Policy
DemandEngine supports ONLY permission-based email management practices. In this regard, DemandEngine has implemented various policies and procedures that:
- Help prevent DemandEngine from being used for the purpose of unsolicited email campaigns.
- Encourage permission-based marketing.
- Respond to all complaints suggesting DemandEngine has been used as a vehicle to send unsolicited email.
Spam is Unsolicited Email
Spam is unsolicited commercial email, junk mail or bulk mail that has not been requested by the recipient. In addition to being perceived as intrusive, irrelevant and often offensive, it is also typical that spam emails do not contain an option to unsubscribe from the mailing list. Simply put, spam is the opposite of permission-based emails ’ those that are requested, anticipated, personal and relevant.
Preventing Unsolicited Emails Via DemandEngine
Users must abide by a strictly enforced Terms of Service. In the "LIMITATIONS ON YOUR USE OF DEMANDENGINE" section of the Terms of Service, it clearly states our policy with respect to spam: "You may not use DemandEngine or the products or services provided through or in connection with DemandEngine to send unsolicited bulk email, for commercial or non-commercial purposes. Unsolicited bulk email is defined as email sent to more than 10 individuals without their permission."
Also, users must accept the following:
- An unsubscribe option will be automatically appended to every email sent via DemandEngine.
- A valid mailing address and phone number will be included with every email sent via DemandEngine.
- A contact name and phone number will be available to those who wish to unsubscribe from the list.
It is also important to note that subscribers receiving email campaigns by users will only see their names in the header ’ all other email addresses are not viewable which makes them safer from unsolicited email abuse via other recipients of the same email campaign.
